1. Management of technical documentation and intervention histories
- Wiring diagrams, zone plans, and technical manuals often scattered or unavailable on-site.
- Lack of tracability for interventions and periodic tests performed.
- Installation technical files (DTI) and compliance documents sometimes incomplete or lost.
2. Compliance with standards and regulatory obligations (NFS 61-931, APSAD R7, ERP, IGH, etc.)
- Complex regulations to comply with depending on the type of building (ERP, IGH, industrial sites).
- Requirement to perform regular tests (activations, delays, evacuation scenarios, etc.).
- Risk of fines or non-compliance in case of poor monitoring of inspections.
3. Difficulty coordinating interventions with other trades (electrical, HVAC, BMS, etc.).
- Poor communication between installers, maintainers, and operators, leading to delays and installation errors.
- Difficulty coordinating interventions with other trades (electrical, HVAC, BMS, etc.).
- Interventions canceled or postponed due to lack of clear information upfront.
4. Breakdown management and complex diagnostics
- Difficulty quickly identifying the cause of a fault (line defect, faulty sensor, equipment compatibility issue).
- Lack of access to fault histories, making diagnostics longer and more expensive.
- False alarms due to configuration or environmental issues (dust, humidity, etc.).
5. Monitoring of maintenance contracts and management of recurring interventions
- Difficulty tracking maintenance dates and preventive maintenance contract deadlines.
- Forgetting some periodic inspections, creating safety and compliance risks.
- Lack of clear reports to justify interventions to clients and authorities.